Top latest Five Telus technical support Urban news
Top latest Five Telus technical support Urban news
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Each one that phone calls the tech support range is wanting to speak to a real particular person right away. Not one person wishes to must bounce through a maze of concerns in hopes of just remaining place inside of a que to speak to a real human being!
Hey @DjE we could absolutely do what we could to aid. Is it possible to be sure to deliver us A non-public information and We'll go from there?
• An acquaintance who can be a Telus customer showed me his approach particulars, and he is acquiring a similar prepare for substantially considerably less without having to purchase gadgets, which contradicts what Abdul instructed me.
I am looking to renew my World-wide-web service following the two year contract expired. We also have essential cable which I never use and want to reduce. It really is impossible To achieve this on the web, as well as the contact number for support is rather well concealed. I finally received it from a reseller. I known as the variety, and listened to AI test to receive me to do it online, but you can't end utilizing a service on the web.
I still left Rogers to come to Telus due to the fact I considered within the assure of higher service and fair procedure, but this knowledge continues to be nearly anything but.
I am requesting a transparent breakdown of my contract, including all relevant reductions, and a good resolution to the problems I’ve seasoned. Also, I ask that somebody evaluate the decision recordings to comprehend the poor cure I received from many agents.
I wasn't telling but trying to talk to him still he received mad and hung up. This is preposterous and extremely horrible customer service. I are going to be pulling my two lines from Telus . If This is actually the customer service shoppers are receiving from your reps than you have to supply it in other places. I are with Telus for approximately fourteen many years and It is rather unhappy that it has arrive at this . Considering these threads and comments still left by Other folks it seems I'm not the sole one particular.
Unquestionably not the working experience we wish our customers to get. Feel free to send us A personal concept and we will go over our alternatives to have this resolved in your case.
I have never been so annoyed with a corporation. It is actually unattainable to receive solutions from Telus. My Invoice has long been modified many situations since signing up with them a calendar year back after a promoter arrived to our doorway and drew us in with attractive delivers. She even claimed Telus would pay for Shaw's deal penalty to maneuver us more than. I regret every single next of going. It will take up the majority of the afternoon to speak with someone telus billing support at Telus. Keep periods estimate an hour only to become forwarded to another person and put on maintain for another hour. My agreement arrangement demonstrates what my Invoice needs to be Nevertheless they arbitrarily modify my Monthly bill to 100.
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@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time plus they hanged up on me, expressing which i really need to simply call all through "typical Workplace several hours". Is this for actual?
Hi @Ben708 we undoubtedly benefit your loyalty with us and we wish to support. Please keep an eye on your inbox for the concept from us
Hi Absolutely everyone, I must Call customer service with regard to modifying a payment arrangement. I wished to know when there is an e-mail or other solution to Speak to them simply because I am Performing, and most periods I attempt to phone And do not get to speak to a person right before I really have to hang up.
I’ve hardly ever utilised such a service prior to, but it had been straightforward and very beneficial. I realized that my problem was going to destroy my whole vacation, therefore you practically saved me.